FBW Admin Guide

Manage Tenants & Homeowners 6

• Adding Residents and Homeowners
• Edit or Delete a Resident/ Homeowner
• User Status Definitions
• Unlocking a "Locked" User
• Logging in as a User

View all 6

Manage Administrators 1

• Manage, Add and Edit Administrators

eTerminal 4

• How to access eTerminal to take in-person or over-the-phone payments.
• Does a Resident or Homeowner need to be in the system to use the eTerminal?
• How to add a new payment method in eTerminal
• How to use Swipe to take a payment

Reports 8

• Transaction Report
• Settlement Report
• AutoPayments Report
• Payment Categories Report
• Export Reports

View all 8

AutoPayments: Manage Recurring Payments 3

• Cancel a Recurring Payment for a Resident
• Restart a Completed or Canceled AutoPayment
• Editing Autopayments

Settings 4

• Change Email that Receives Payment Notifications
• Add, Edit, and Delete Payment Categories
• Edit Payment Page Logo
• Edit Email Notification Preferences

Navigation 2

• Navigating from Group Toolbox to Merchant Toolboxes
• Viewing your Merchants Payment Page URL